Is it a thrilling opportunity in a dynamic environment which is constantly evolving what you are currently looking for?

Are you curious to see how a company that operates in the Insurance sector provides a great experience at a great price to its customers using cutting-edge technologies to create and sell its products? Then, we are happy to inform you that you have just got a ticket to the fast lane!

IT technology lies at the very core of everything we do and our Engineering and Product departments are composed by passionate and innovative people who never stop learning and developing their skills employing the latest stacks and methodologies.

At Prima, you could take on a whole new challenge. As part of our global community, you’d be in the driving seat of your career; learning and growing with a top-tier team around you. Prima is a place where no matter who you are or what your role is — your voice is valued.

Back in 2015, we embarked on a mission: to provide great value car insurance that is designed for everyone. And we’ve come a long way, we’ve created a culture where we can fuel each other’s success. But we need your expertise, as we steer things in a new and exciting direction.

You’re probably thinking… ‘That sounds pretty good’. We agree.

As well as great colleagues and engaging projects, there are loads of ways we can help you do the best work of your life. We’ve shaped our offering to place a focus on wellbeing, autonomy and development.

We see benefits as the fuel that will empower you to succeed, if you decide to embark on this journey with us.

🤸🏽‍♂️ Working in a way that works for you We believe in work-life balance and flexibility. Whether you like working from the office, home or a mixture of both. We’ll help you find a balance that works best for you. We even have a policy that means you can work from any location for 30 days a year. We trust you to steer us forward.

🏁 The freedom to explore the possibilities We may move fast at Prima, but we move together. We’re invested in your growth; so we’ll give you access to a teaching and learning marketplace. And you’ll have regular sessions with your manager to establish a personal growth plan.

🌈 Our winning formula: happy and high-performing From private medical insurance to discounted gym memberships and wellbeing initiatives: we’re here to support you. We know how important your health and well-being is, so we’ll go the extra mile to help you when we can.

Prima UK, which launched in 2022, operates under an outsourced claims handling model through a Third Party Administrator (TPA). However, to enhance efficiency and control, Prima is now gearing up to gradually internalise the claims handling process over the coming months, with the ultimate goal of establishing an insourced model for the long term.

We are looking for an experienced and dynamic professional to be our UK Claims Product Manager. As part of an international claims platform product team, you will be the main point of contact for the UK claims business team and will contribute to the roadmap and the delivery of the Global Claims Platform.

You will have the opportunity to be in the driving seat for this important platform which is a key strategic priority for Prima. Your work will have a significant impact on the UK business’ success and growth.

You will work closely with engineering teams and the other Prima product teams and stakeholders to deliver a platform that will make Prima’s claims management the best in the market.

You will be responsible for:

- Product definition: defining the detailed roadmap and product specifications for a number of complex use cases within the Prima Global Claims Platform

- Prioritization and planning: prioritising and planning the product development efforts with the development teams and your stakeholders

- Product delivery: collaborating with a cross-functional agile team to deliver on your plans, organising and taking part in the day-to-day work and making sure that everyone is working towards the same goals

- Stakeholder management: you will be the key point of contact for the UK Claims team, but your stakeholders will also include other teams within Prima, pricing and underwriting, finance, and senior management. You will be responsible for gathering information about their needs and priorities, synthesising them in your product roadmap and specs, and keeping them updated and aligned

- Strategy: working closely with the Claims domain Product and Engineering leadership, and the UK business leadership to contribute to the definition of the overall strategy Claims in the UK and the Global Claims Platform.

Requirements

- 5+ years of experience as a product manager of software products.

- Lean approach to solving complex business problems

- Great verbal, and written communication skills in English, with the ability to articulate technically and strategically complex concepts to all audiences at all levels

- A pragmatic approach, the ability to thrive under the pressure of changing and moving targets

- Able to work independently in ambiguous situations

- Entrepreneurial and performance-orientated

- Good understanding/awareness of data modelling and data implications when defining products

- A technical background with experience understanding technical concepts

Nice to haves:

- Experience working on tech products in insurance or a heavily regulated industry (e.g. fintech)

- Knowledge of either Italian or Spanish

- Knowledge of SQL

Prima is a community made up of talented and ambitious individuals. We offer equal employment opportunities and are oriented towards diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, colour, gender, religion, sexual orientation, nationality, disability, genetic information, pregnancy or other protected personal characteristics, as defined by national laws.

If it sounds like we’d be a good fit for each other, join us in the fast lane!

London - United Kingdom Product Manager - UK Claims

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